SinglePoint Connects Web 2.0

Lever the power of social computing and collaboration for your research portal

The most sweeping change in the culture of society and work is often referred to as "Web 2.0." In the Web 2.0 universe, users expect to be able to create content, comment on content, share content, and interact with other users about the content directly in a portal environment. The single most effective means to increase the utilization of a research portal and to level its impact is to incorporate means for users to interact with one another and to share their knowledge and expertise with one another. SinglePoint includes a series of Web 2.0 social computing and collaboration features in our SinglePoint Connects™ feature set including:

• Bookmarking and tagging of reports and documents that are sharable and observable on results lists, document summaries, and user profiles.
• Identification of internal experts and collaboration partners through the mechanism of shared tags.
• Tag clouds of most popular search terms and bookmark tags to see what other users are searching on and saving.
• Automatic query completion based on portal users search terms to see how other users researched this topic.
• Report popularity ratings to identify which reports and documents are being read the most by which users.
• User created and managed groups with shared bookmarks, headlines, messaging and threaded discussion areas for teams researching related areas.
• Public user profiles with profile pictures to facilitate networking among portal users for sharing documents and setting up research groups.
• "Email this page" system allows users to email links to documents of interest with commentary to other portal users.
• Wiki platform for internal knowledge sharing.